About us.

Why did we start Tickboxer? We've been in your shoes. We know first-hand the challenges of running a business without proper operational and administrative support.

We’ve seen brilliant leaders spending precious hours wrestling with technology, sitting on hold, or burning the midnight oil to pay an invoice that kept slipping down the to-do list all day. Sound familiar?

It's draining, and let's be honest, it's not the best use of your time or talents.

We understand that hiring a full-time employee is a big leap, and you may not need someone 24/7. But you also don't want someone who's only available on Mondays. You need a flexible partner, ready to jump in whenever you need them throughout the week.

That’s us.

We love the nitty-gritty tasks that most people dread. And better yet, we're great at them.

We get our kicks from taming chaos and creating order. That's why we've built our business around just that - offering flexible, fractional business support for a monthly fee. It's more cost-effective and comes with far fewer strings attached than hiring an employee.

So go ahead, focus on what you do best. We'll handle the rest.

You can thank us later.

Get in touch

Our story.

How it all began.

Tickboxer was born from two Emilys - both a bit too obsessed with getting things done, both in the early throws of motherhood. It all started on a walk around RHS Garden Wisley where, having led our own teams at work for many years, we found ourselves talking about how amazing it would be to find excellent, part-time team members, who are always on hand and don’t disappear for large chunks of the week! That could be us! We had the skills, a lot of passion, and probably way too many ideas. With a shared vision and a lot of excitement, we began plotting our own brand of administrative world domination!

Why the name?

Here’s the story behind the name! We were all set on "TickBox" because it perfectly captured our get-it-done attitude - full of energy and focus. But, as luck would have it, that name was already taken. So we became "Tickboxer." It’s got a bit more punch and suits us to a tee because we’re all about action and efficiency. We’re definitely not the sleepy type; we’re the ones who roll up our sleeves and get stuff done - the right way.

Getting started.

Starting out with just 50+ hours of client work to fill each month, we began to find our rhythm. Word got around quicker than we ever imagined, and suddenly, we had more enquiries than we had Emilys! So, we put together a small but mighty team of assistants who share our obsession with excellent service and efficiency. And now, we’re proud to say that we’re still working with every one of our first clients - proof that we must be doing something right.

How it’s going.

We’ve come a long way since we started. Today, Tickboxer is a team of five and growing! We’ve introduced co-working days in London, where we come together to work, learn from each other, and bring in industry leaders to train us. Our client base is pretty diverse too - ranging from estate agencies to beauty brands, consultancies to HNWI, and more. Not bad for a couple of Emilys with an idea in a garden?! And as we keep expanding, we’re sticking to the same high standards of service that got us here in the first place.

Don't just take our word for it.

“Emily's efficiency is outstanding; in just 30 hours a month, she achieves so much and she handles anything I throw at her. Her experience gives me absolute confidence.”

James - CEO
Douglas & Gordon
“Thanks to Emma, I can leave our social media strategy in her very capable hands and make it home to put my kids to bed every once in a while! Her seamless integration into our team makes her truly indispensable - everyone loves working with her!”

Ollie - Founder
Rubix
"We had our busiest month ever thanks to Emily’s excellent work on both our social media and email marketing. Her efforts have truly paid off, and it’s clear that she knows exactly how to get results. Worth every penny and more!"

Jo - Manager
Leigh Sanctuary Day Spa
Working with Emily means I can grow my business much faster. While I'm out and about looking after my clients, Emily makes sure my properties look great online and my CRM is up-to-date. I don't want to spend hours on tech, so it's a dream come true for me. Emily is always there when I need her and she's great to work with.

David - Business Owner
Wilkins & Partners

Meet the team.

Emily Hawking

DIRECTOR/TICKBOXER
After studying marketing and leadership support, Emily has spent the last 14 years across different operational functions including Operations, Human Resources, PA Support, Lifestyle Support and Residential Lettings. She has gathered a huge range of experience which, coupled with her “get it done” attitude, means she’s well equipped to tackle any task.
Emily is dedicated, discrete and goes above and beyond at any opportunity.
Emily Burgess

DIRECTOR/TICKBOXER
Emily's diverse career spans hospitality, operations, and marketing. She honed her customer service skills in US luxury hotels before returning to the UK and holding roles as Operations Manager, Business Analyst and Project Manager. More recently, Emily led marketing at a top London estate agent for 6 years. Throughout her career, Emily has made it her business to stay ahead of the curve and continuously grow her knowledge.
She's focused, polished, and known for over-delivering for her clients.
Brian Smith

NON EXECUTIVE DIRECTOR
Brian is a Chartered Accountant and experienced Finance Leader. Having worked in senior leadership positions across many different industries, he has a wealth of experience from a range of different businesses. He is an expert in operational change and efficiencies and has a proven track record of exceptional results in the businesses he has worked with.
Brian is hugely knowledgeable and insightful, and we feel very lucky to have him on our team.